Refund policy

Return Policy

We want you to love your VELOUS shoes. Free free returns and exchanges are available within 30 days of delivery, for merchandise in it's original condition.

• Products must be returned unworn and unused, with all original tags still attached. 

• We appreciate you trying your VELOUS shoes on inside to maintain the original condition.

To start the return or exchange process for your order, please click here.or email us at info@velousfootwear.com